Returns + Exchanges

Delivery

At Shade UOT Cosmetics, we aim to provide a smooth and reliable delivery experience for all customers. Once your order is confirmed, our team prepares and processes your cosmetics, skincare, and beauty products for shipment. Delivery times may vary depending on your location, product availability, and shipping carrier. Shipping charges, if applicable, will be displayed during checkout.

We take care to package all products securely to maintain their quality during transportation. Once your order is shipped, tracking information may be provided where available. Please ensure your shipping address and contact details are correct to avoid delays. We are not responsible for delays caused by shipping carriers, weather conditions, or circumstances beyond our control.

Returns

At Shade UOT Cosmetics, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, please contact our customer support team with your order details and relevant photographs. Due to hygiene and safety considerations, certain opened or used cosmetics and skincare products may not be eligible for return. All return and refund requests are subject to our applicable return policy.

Help

Our customer support team is available to assist you with product inquiries, orders, delivery information, and return requests. For assistance, contact us at info@shadeuotcosematics.com or call +1 2492094171. We are committed to providing a convenient and reliable shopping experience.