Terms & Conditions

Changes to Terms and Conditions

At Shade UOT Cosmetics, we reserve the right to update, modify, or replace these Terms and Conditions at any time to reflect changes in our business operations, products, services, or legal requirements. Any updates will be published on our website and will become effective upon posting unless otherwise stated. Your continued use of our online cosmetics store after changes are published constitutes acceptance of the revised terms, to the extent permitted by applicable law. We encourage customers to review these terms periodically to stay informed.

Limitation of Liability

Shade UOT Cosmetics strives to provide accurate product information, secure shopping services, and a reliable online experience. However, we do not guarantee that our website will always operate without interruptions, technical errors, or inaccuracies. Product descriptions, images, prices, and availability may be updated or corrected when necessary. We are not responsible for temporary website disruptions or technical problems beyond our reasonable control.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SHADE UOT COSMETICS, ITS OWNERS, EMPLOYEES, AFFILIATES, SUPPLIERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR WEBSITE OR SERVICES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION. THESE LIMITATIONS APPLY ONLY TO THE EXTENT PERMITTED BY LAW AND DO NOT EXCLUDE ANY RIGHTS OR REMEDIES THAT CANNOT LEGALLY BE LIMITED.

We take reasonable precautions to maintain website security but cannot guarantee that our website or its content will be completely free from viruses, technical issues, or unauthorized interference. Customers are encouraged to use appropriate security measures when browsing and shopping online. We are not responsible for problems arising from third-party websites or external services outside our control.

If you experience problems with products purchased from our cosmetics distribution store, including damaged, defective, or incorrect items, please contact our customer support team for assistance. Returns, refunds, and product-related concerns will be handled according to our applicable policies and consumer protection laws. Nothing in these Terms and Conditions limits your rights under applicable Canadian consumer protection legislation.

Copyright and Trademark

All content available on the Shade UOT Cosmetics website, including text, product images, graphics, logos, designs, videos, and other materials, is protected by applicable copyright and trademark laws. Content owned by Shade UOT Cosmetics or its licensors may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission. Brand names, trademarks, and product logos belonging to third-party cosmetics manufacturers remain the property of their respective owners. All applicable rights are reserved.

Products, Content, and Specifications

Shade UOT Cosmetics offers a selection of cosmetics, skincare, fragrances, makeup, and personal care products from various beauty brands. We make reasonable efforts to provide accurate product descriptions, images, ingredients, prices, and specifications. However, product packaging, shades, availability, and formulations may vary or change without notice. Customers are encouraged to review product labels and instructions before use. We reserve the right to correct errors, update product information, or discontinue products when necessary.

Your Account

When creating an account on the Shade UOT Cosmetics website, customers are responsible for providing accurate and updated personal information. You are responsible for maintaining the confidentiality of your account credentials and promptly notifying us of any suspected unauthorized access. We reserve the right to suspend or restrict accounts involved in fraudulent activities, misuse, or violations of our Terms and Conditions, where permitted by law. Personal information associated with customer accounts will be handled in accordance with our Privacy Policy.

Exchange and Refund Policy (Online Shop)

At Shade UOT Cosmetics, customer satisfaction is important to us. Customers who receive damaged, defective, or incorrect products should contact our support team with their order details and relevant photographs. Due to hygiene and safety considerations, certain opened or used cosmetics and personal care products may not qualify for discretionary returns or exchanges. Refund and exchange eligibility will be determined according to our applicable return policy and consumer protection laws. Nothing in this policy limits customers’ statutory rights or remedies for defective, misrepresented, or otherwise non-compliant products.